1. **Management of Email Correspondence**: This involves efficiently handling incoming and outgoing emails, ensuring timely responses to inquiries, and maintaining a well-organized inbox. It includes categorizing emails, prioritizing urgent messages, and drafting clear and professional communications. Additionally, it may involve setting up automated responses and managing email lists for newsletters or updates.
2. **Coordination of Meetings**: This encompasses scheduling meetings with various stakeholders, including clients, team members, and executives. It involves selecting appropriate times, booking meeting rooms or virtual platforms, sending calendar invites, and preparing agendas. Follow-up actions, such as distributing meeting minutes and tracking action items, are also part of this process to ensure accountability and progress.
3. **Financial Record-Keeping**: This refers to the systematic tracking and documentation of financial transactions, including invoices, receipts, and expenses. It involves maintaining accurate records for budgeting, forecasting, and reporting purposes. This task may also include reconciling accounts, preparing financial statements, and ensuring compliance with relevant regulations and standards.
4. **Management of Client Relationships**: This includes building and maintaining strong relationships with clients through regular communication, understanding their needs, and providing exceptional service. It involves tracking client interactions, addressing concerns promptly, and seeking feedback to improve services. Effective client relationship management can lead to increased satisfaction, loyalty, and potential referrals.
5. **Telephone Response**: This entails answering phone calls in a professional manner, addressing inquiries, and providing information or assistance as needed. It includes managing call transfers, taking messages, and ensuring that all communications are logged appropriately. Good telephone etiquette and active listening skills are essential for effective telephone response.
6. **Effective Time Management**: This involves prioritizing tasks, setting deadlines, and allocating time efficiently to maximize productivity. It includes using tools such as calendars, to-do lists, and project management software to keep track of responsibilities and commitments. Effective time management also requires the ability to delegate tasks when appropriate and to minimize distractions.
7. **Outstanding Organizational Abilities**: This refers to the capacity to keep both physical and digital spaces orderly and efficient. It includes developing systems for filing documents, managing schedules, and tracking projects. Strong organizational skills enable individuals to locate information quickly, maintain focus on tasks, and ensure that all aspects of work are executed smoothly and effectively.
By expanding on these points, we can see the depth and breadth of skills and responsibilities involved in effective management and administrative support roles.
This is a remote position.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.