We are looking for Seasonal Customer Service Representative to join our team of incredible people. At Source One Technology, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Source One Technology has a lot of years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you! All our calls are inbound calls only- no cold calling.
Responsibilities:
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* Provide basic technical support via phone or chat * Deliver an exceptional support experience * Interact and communicate effectively with a variety of customers * Provide a memorable and delightful experience
Work with Us and You’ll Enjoy:
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* Working from home * Computer equipment provided (all you need to have is a monitor!) * Full-Time Schedule * Flexibility of a seasonal role, with the opportunity to become permanent * $30/hour and incentive opportunities * Hands-on, 100% paid training * Internal Mobility (84% of our managers are promoted within) * Employee discounts * Referral bonuses * EverBetter wellness program
Location Requirements:
*** Must live in the United States***
Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings.
For this role, applicants must reside in one (1) of the following States:Wisconsin, Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia or Wyoming.
Qualifications:
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*Flexible to needs of business * Must have High School Diploma or GED Equivalent * 18 years of age
Equipment and Internet Requirements
You must have the following:
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* 1 Stand Alone Monitor (19 inch) * Hardwired internet connection (no satellite or wireless) * Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up * A Working Phone Line (Home Phone or Mobile) * Home office must be a noise/distraction-free environment * Desk and an ergonomic chair
About Source One Technology:
Source One Technology is trusted by customers across Wisconsin and Northern Illinois, we deliver IT consulting and solutions that increase your business productivity, drive down costs and simplify IT management.
EEO:
Source One Technology is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.
Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $23.00 - $30.00/hour.
About Source One Technology: Source One Technology is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.sourceonetechnology.com.
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