Position Overview

The Administrative Assistant will provide day-to-day support to ensure smooth operations and exceptional patient experiences. This is a remote position requiring availability for tasks as needed throughout the day, with a total commitment of approximately 15–20 hours per week.

Key Responsibilities

Monitor and respond to patient messages and administrative requests in a timely manner
Manage scheduling, appointment confirmations, and calendar updates for clinical staff
Assist with patient onboarding, including sending and tracking intake forms and consents
Update patient records and documentation in our electronic health record (EHR) system
Handle basic billing and payment tracking tasks
Communicate professionally with patients, providers, and team members via email, chat, and phone
Support special projects and other administrative needs as assigned

Qualifications

1+ year of administrative, scheduling, or customer service experience (healthcare or telehealth experience preferred)
Excellent written and verbal communication skills
Highly organized with strong attention to detail
Tech-savvy and comfortable learning new software platforms
Reliable internet connection and quiet workspace
Ability to be responsive and available for short tasks throughout the day

Preferred Skills

Experience with telehealth platforms or EHR systems
Familiarity with HIPAA and patient confidentiality best practices
Basic knowledge of weight loss, wellness, or healthcare terminology

Compensation & Schedule

Part-time: 15–20 hours per week
Flexible schedule with as-needed availability during business hours

Job Type: Part-time

Pay: $15,000.00 - $20,000.00 per year

Work Location: Remote

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Administrative Assistant - Remote