About Veterans Fleet Management

Veterans Fleet Management is a national fleet services organization supporting telematics installations and fleet technology deployments across the United States.

We operate at the intersection of technology and field execution — supporting technicians nationwide who install GPS systems, dashcams, fleet tracking devices, and other connected vehicle systems.

This is not a small local shop.
This is a national operation supporting enterprise-level fleets and telematics providers.

We are building structured, professional support infrastructure — and we’re looking for someone who wants to be part of that foundation.

The Opportunity

This is a fully remote, full-time salary position designed for a senior 12V professional ready to step out of daily installs and into a technical leadership support role.

You will serve as a trusted technical authority for field technicians nationwide — guiding troubleshooting, reinforcing standards, and ensuring installations are completed correctly and professionally.

This role requires experience, confidence, and the ability to earn respect quickly.

What You’ll Do

Provide live remote troubleshooting support to field technicians via phone and messaging platforms
Diagnose advanced 12V electrical issues including power, ground, ignition, relays, fuse taps, and CAN systems
Support telematics device provisioning, activation, and reporting issues
Troubleshoot GPS units, dashcams, LTE connectivity, antenna placement, and firmware concerns
Assist technicians with multimeter diagnostics remotely
Contact technicians for installation clarifications, documentation follow-ups, and quality control matters
Identify recurring issues and recommend process improvements
Log detailed ticket notes and maintain clean documentation

This role is both technical and communicative. You must be comfortable guiding conversations professionally and directly.

Required Experience

3–5+ years of 12V automotive electrical experience
Direct telematics installation experience in fleet environments
Strong multimeter and wiring diagram interpretation skills
Experience with hardwire GPS and camera systems
Familiarity with CAN bus systems
Previous experience working in a remote or office-based technical support role (not strictly field-only)

Experience with platforms such as Verizon Connect, GPS Insight, Geotab, Samsara, Motive, Fleet Complete, Lytx, Azuga, or similar is strongly preferred.

Who You Are

Calm under pressure
Friendly, professional communicator
Structured and organized
Highly knowledgeable and confident
Comfortable earning respect from seasoned field technicians
Self-managed and disciplined in a remote environment

You should be someone technicians trust within minutes of speaking to you.

Compensation & Growth

$65,000 annual salary
Full-time remote position
Flexible weekend availability required
Opportunity for advancement and expanded responsibilities as the company grows

This position offers long-term stability and the opportunity to grow into broader technical and operational leadership roles within a national fleet services organization.

If you are a senior-level 12V telematics professional who understands both field execution and operational structure, we invite you to apply.

Pay: $60,000.00 - $70,000.00 per year

Work Location: Remote

Veterans Fleet Management LLC

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