SupportPay is seeking a proactive, detail-oriented Virtual Executive Assistant to support our CEO in a remote, high-growth startup environment. This role demands exceptional organizational skills, calendar mastery, and communication finesse to manage investor, client, and team interactions while ensuring the CEO stays focused on strategic priorities. Ideal candidates have 5+ years of executive support experience, thrive in fast-paced settings, and are tech-savvy with tools like Microsoft Office, Jira, and Confluence. This is a high-trust, high-impact position with potential for full-time hire and helping pioneer a new category in modern family finance.

About SupportPay

SupportPay is pioneering Modern Family Finances—a revolutionary approach to managing money across households. We’re on a mission to end family fights over money by giving families a structured, transparent, and automated way to manage shared expenses, responsibilities, and communication—without the stress. We’re not building another budgeting app. We’re creating a new category. One that lives at the intersection of fintech, family, and workplace wellness. We’re backed by real traction: Fortune 500 clients, explosive B2B demand, and a product that’s changing lives. Now, we’re scaling fast—and building a team of people who are ready to move just as fast. Our Team We’re a scrappy, high-output, mission-driven crew led by a resilient founder who’s lived the problem we’re solving. We don’t care where you live or what your resume says—we care that you’re obsessed with the mission, act like an owner, and can back it up with results. Who We’re Looking For We want builders. Closers. Operators. People who run toward problems, not away from them. People who believe work should matter—and are ready to create something that will reshape how families (and companies) handle money, wellness, and relationships. If you’re ambitious, fast, accountable, and deeply mission-driven, you’ll thrive here. Let’s build the future of family finance—together.

Description

About SupportPay

SupportPay is pioneering the category of Modern Family Finances—a structured, tech-driven way for families to manage and share money across households with transparency, automation, and peace of mind. We’re ending family fights over money while helping employers address one of the most overlooked causes of stress and distraction in the workplace: financial coordination between family members.

We're in hypergrowth mode following a successful funding round, a surge in B2B partnerships, and category leadership recognition. And now, we’re looking for a high-caliber, self-starting Virtual Executive Assistant to help our CEO stay focused, fast, and ahead of the curve.

Role Summary

This is not your average assistant role. You must be US based with excelling communication skills.

You’ll be the right-hand to a fast-paced, visionary founder juggling investor relations, enterprise clients, media, product growth, and scaling a category-defining business. You’ll need to anticipate needs, handle complexity, move quickly, and execute with excellence—while protecting the CEO’s time, energy, and focus.

This is a high-trust, high-autonomy position for someone who thrives in a remote, startup environment and has experience supporting high-performance executives.

What You’ll Do

Calendar & Scheduling Mastery

Proactively manage and prioritize a dynamic, fast-moving calendar
Coordinate investor, media, partner, and internal meetings across time zones
Build buffer time and anticipate conflicts before they happen

Communication & Organization

Draft, edit, and proofread emails, communications, and meeting follow-ups
Maintain CEO’s inbox and organize communications for priority focus
Create a system to ensure Sheri only has to review the critical things and all the noise is filtered out
Prepare agendas, notes - leveraging AI -, follow-up tasks in Jira for the team
Track the to do items, stay on top of the team to deliver
Highly proficient in English

Operational & Administrative Support

Manage travel with efficiency and foresight
Track key tasks, deadlines, and deliverables in Jira —follow through where needed
File, organize, and manage tasks with precision and confidentiality
Update HubSpot information, keep contacts updated, archive old content in SharePoint and confluence, track and close tickets in Jira

Leadership Enablement

Help the CEO focus on strategic decisions by owning execution of key follow-ups
Be a second brain—tracking loose ends, nudging priorities, and making sure nothing falls through the cracks
At the top of your cover letter or application include the phrase on what we are trying to achieve
Act as liaison between the CEO and internal/external stakeholders

Who You Are

A trusted operator with a track record of supporting busy executives (5+ years' experience preferred)
A self-starter who doesn’t wait for direction—you see what’s needed and act
Highly organized with superb attention to detail and ruthless prioritization skills
Emotionally intelligent and confident interfacing with employees, investors, partners, and execs
Experienced in fast-paced environments—ideally startup, VC-backed, or mission-driven
Proficient in tools or a quick learner including Microsoft - Outlook, Teams, Excel - , Jira, Confluence, HubSpot
Know how to use technology to be more efficient - leverage our custom agent, use AI to solve problems, complete tasks quickly while knowing AI is far from perfect and needs to be reviewed for accuracy
Passionate about reducing stress, creating order, and making a mission-driven CEO more effective

What We Offer

Opportunity to be on the ground floor of a company pioneering a new category
Work directly with a visionary, high-impact founder
Flexible remote work with a results-first culture
Competitive compensation, with potential for full-time hire and equity
A mission that matters: helping families manage money without conflict

Salary

$50,000 - $80,000 per year

SupportPay

New Jobs

Virtual Assistant