Responsibilities

The Chief of Staff serves as a strategic and operational partner to the COO, overseeing administrative systems, recruiting and onboarding processes, and infrastructure that supports clinical excellence.

This role translates vision into execution by building scalable workflows, managing vendors, strengthening team operations, and developing community resources that enhance care for families.

Administrative & Operational Management

Oversee vendor relationships (HR systems, payroll, background checks, accounting, legal, etc.)
Build and document operational workflows and SOPs
Improve operational systems across the organization as needed
Develop dashboards and reporting tools for leadership
Coordinate company events, meetings and retreats

Recruiting & Onboarding

Lead recruitment strategy for clinical and administrative roles
Manage hiring processes and interview coordination
Oversee onboarding infrastructure and compliance tracking
Maintain onboarding trackers and performance systems

Community Resource Development

Build and maintain curated community resource directories for families
Develop referral partnerships and care coordination tools
Create tools and materials to support our families’ access to community resources

Qualifications

Bachelor’s degree required; Master’s preferred
5+ years in operations, healthcare administration, startup operations, or similar
Experience building systems and managing cross-functional projects
Strong organizational, communication, and project management skills

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

Dental insurance
Flexible schedule
Health insurance
Paid time off

Work Location: Remote

Skybound Therapy

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Chief of Staff