Full-Time | $15 per hour | Immediate Hiring | Training Starts Monday

We are urgently hiring Remote Customer Service Specialists to join a growing support team assisting customers across the United States.

This is a permanent, full-time remote opportunity for candidates who are dependable, tech-comfortable, and ready to move quickly through the hiring process.

Applications are being reviewed immediately.

Interviews will take place by Friday, and successful candidates will begin training on Monday.

If you are looking for a stable, long-term remote role and are available to start right away, we encourage you to apply today.

Location Requirement

Applicants must currently reside in the United States and have legal authorization to work there.

Location will be verified during the hiring process.

Key Responsibilities

Handle inbound customer enquiries via phone and email
Provide timely and professional issue resolution
Accurately document customer interactions
Identify recurring concerns and escalate when required
Maintain a positive and solution-focused customer experience
Participate in training sessions and team meetings

These responsibilities reflect core customer support expectations such as tracking customer input and contributing to service quality improvements.

Schedule

Full-time: 40 hours per week
Rotational shifts aligned with US business hours
Flexibility required for evenings, weekends, and occasional holidays

Technical Requirements

Windows computer or laptop is required (Mac devices are not permitted)
High-speed stable internet connection (preferably wired) suitable for voice support
Ability to use multiple systems and browser tabs
Quiet workspace suitable for professional calls
Basic computer skills, including email and web platforms
USB or wired headset with a mic
Webcam available for training and meetings
Previous remote work experience
Backup internet or contingency plan
Min 12 GB RAM - 16 GB RAM
Windows 11
Office 365 (MS Teams)

Compensation

$15 per hour (USD)
Full-time ongoing opportunity
Fully remote

Hiring Process & Timeline

We are hiring on an accelerated timeline.

Step 1: Submit your application

Step 2: Complete the one-way video interview

Step 3: Final candidate selection by Friday

Step 4: Training begins Monday

Requirements

Candidates who complete all steps quickly will be prioritized.

What We’re Looking For

Previous customer service or call center experience preferred
Experience in medical, healthcare, or appointment-based environments is advantageous
Strong English communication skills with a clear speaking voice
Comfortable learning and using new systems
Reliable attendance and strong time management
Positive attitude and professional customer approach

Resolv Global

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