Overview

Our client is seeking a highly technical Regional Service Manager II to support advanced commercial HVAC and hydronic systems, with a strong focus on heat pump technology, refrigeration cycles, and decarbonization initiatives.

This role serves as a senior technical authority and field escalation resource, supporting system start-ups, commissioning, troubleshooting, and customer training across North America. The position is hands-on, field-based, and operates with a high degree of independence. No direct reports.

Key Responsibilities

Provide expert technical support for commercial heat pump and refrigeration-based HVAC systems
Support system start-ups, commissioning, diagnostics, and field troubleshooting
Deliver customer and owner training during site visits and start-ups
Act as a technical escalation resource for regional field service teams
Troubleshoot systems using building automation and communication protocols:
BACnet
Modbus
Anybus
Apply strong electrical fundamentals related to commercial HVAC equipment
Support new product introductions and emerging high-efficiency HVAC technologies
Maintain accurate documentation, schedules, and follow-ups
Manage customer interactions professionally while traveling nationally

Travel & Schedule

Weekly travel Monday–Friday
Occasional weekend travel due to logistics (rare)
Employee manages travel bookings and schedules
Expenses reimbursed on a regular cycle

Required Qualifications

Strong technical background in commercial HVAC systems
Hands-on experience with:
Heat pumps
Refrigeration cycles and refrigeration loops
Experience with building automation systems (BAS/BMS) and protocols:
BACnet, Modbus, Anybus
Solid understanding of HVAC electrical fundamentals
Experience supporting field start-ups, commissioning, and customer training
Ability to work independently in a field-based role with extensive travel
Strong communication and customer-facing skills

Preferred Qualifications

Commercial HVAC service, field engineering, or technical support background
Experience with energy-efficient or decarbonization-focused HVAC technologies
Prior experience serving as a technical escalation or subject-matter expert
Familiarity with hydronic systems and boiler/heat pump integration

Why Apply

Exposure to next-generation commercial HVAC and heat pump technology
High autonomy with strong technical leadership support
National scope supporting complex commercial installations
Direct involvement in decarbonization and energy-efficiency initiatives

Job Type: Full-time

Pay: $50.00 - $60.00 per hour

Expected hours: 40 – 50 per week

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Willingness to travel:

75% (Required)

Work Location: Remote

RemX

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Regional Service Manager II – Commercial HVAC / Heat Pumps