We are seeking a proactive, solution-oriented Enterprise Customer Support Specialist to serve as a vital bridge between our innovative solar products and our enterprise partners. Join our team to help accelerate the adoption of Timberline Solar™ while enjoying the flexibility of a remote-first environment and the stability of a world-class energy leader.

Responsibilities

Present Timberline Solar product features to enterprise clients, providing tailored insights that align solar solutions with specific business goals.
Guide clients through lease and purchase agreements
Partner with internal sales and operations teams, as well as third-party financing providers
Lead communications for the "New Homes" experience, managing everything from utility bill collection and inquiries to escalated resolutions and system activations.

What you'll need to apply

4+ years of professional experience in a customer-facing or account management role.
2+ years of direct experience within the Solar industry
Experience using Salesforce CRM to track project milestones and maintain client records.
Familiarity with new home construction processes or enterprise-level B2B support.

What's in it for you?

Pay Range: $32.00 – $35.00 per hour
Schedule: Monday to Friday, typical business hours
This is a remote position for candidates based in California
Comprehensive on-site training will be provided at our Kansas City office

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Randstad USA

New Jobs

Customer Support Specialist