REMOTE Fleet Service Coordinator

ProLine Diesel Repair LLC — Santa Clarita, CA
($65k–$75k/yr total)
100% Remote Position

Job Title:Remote Fleet Service Coordinator (Scheduler + Parts + Service Advisor) Location:Fully Remote — Must Be Available Mon–Fri 8am–5pm PST About Us

ProLine Diesel Repair LLC is a fast-growing mobile diesel & gas fleet repair company serving:

Santa Clarita
North San Fernando Valley
Antelope Valley (Palmdale/Lancaster)
Ventura County

We operate multiple mobile service vans providing:

Dealer-level diagnostics
On-site repairs
PM services
Clean Truck Check (diesel smog)
Fleet maintenance & inspections

We are expanding toward a 7-van operation, and we need a remote Fleet Service Coordinator who can manage scheduling, parts ordering, technician communication, and customer approvals — all from home.

Position Overview

This is a remote operations role responsible for:

Scheduling jobs for multiple mobile technicians
Ordering and tracking parts
Managing approvals with fleet customers
Coordinating with vans in the field
Maintaining workflow and communication

You will be the central hub of our daily operations.

Key Responsibilities1. Scheduling & Dispatch

Build efficient schedules for 2–7 mobile service vans
Assign jobs by location, skill, urgency
Handle same-day/emergency calls
Keep vans productive (70–100 billed hrs/mo each)

2. Parts Ordering

Order parts from vendors
Track shipping & delivery ETAs
Communicate arrival updates to techs
Handle returns, warranties, core charges

3. Customer Communication

Call fleet managers for approvals
Provide updates, estimates, and diagnostics
Maintain strong customer relationships
Follow up on pending authorizations

4. Technician Communication

Be the main point of contact for all techs
Provide info, part numbers, job notes
Troubleshoot workflow issues
Keep techs moving efficiently

5. Administrative Duties

Open and close work orders
Upload photos, notes, and parts
Create and send invoices
Maintain accurate documentation in our system

Requirements

You should have at least 2 of the following:

Automotive service advisor or dispatcher experience
Auto parts ordering experience
Fleet operations or scheduling background
Experience supporting mobile techs or field teams
Strong customer service skills
Ability to multitask under pressure
Comfortable working independently from home
Excellent communication and time management

Preferred (Not Required)

Diesel or automotive repair knowledge
Experience with fleet accounts
Shop management software (Shopmonkey, Fullbay, etc.)
Bilingual (English/Spanish)

Work Environment

Fully remote
Must have strong internet
Quiet, reliable home workspace
Must be responsive during business hours

You will communicate constantly via:

Phone
Text
Email
Video or audio check-ins
Group chats with technicians

Pay +

Additional :

Large growth opportunity as we expand
Leadership potential
Long-term stable schedule

Schedule

Monday–Friday
8:00 AM – 5:00 PM PST
Occasional weekend coverage (rare, paid)

Who Will Thrive in This Role

Highly organized individuals
People who enjoy fast-paced work
Strong communicators
Those who can handle multiple vans/techs at once
People who like problem-solving
Someone who wants long-term stability and growth

How to Apply

Please submit your resume through Indeed.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

Work from home

Work Location: Remote

Pro Line Diesel Repair LLC

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Remote Fleet Service Coordinator -Scheduler + Parts + Service Advisor