#Eng-IT-01

We are seeking a highly skilled ServiceNow CMDB Specialist for a 6-month contract role. This position will focus on managing, maintaining, and optimizing the Configuration Management Database (CMDB) within the ServiceNow platform.

The ideal candidate will have strong experience with ServiceNow Discovery, CMDB & CSDM, along with a solid understanding of networking, operating systems, and scripting. This role plays a critical part in ensuring accurate and reliable configuration data to support business operations.

Key Responsibilities

CMDB Management

Implement, configure, and maintain the ServiceNow CMDB
Ensure data accuracy, integrity, and compliance with standards
Develop and enforce CMDB policies, business rules, and procedures
Perform regular audits and data reconciliation

ServiceNow Discovery

Configure discovery schedules, probes, and sensors
Manage MID Servers and credentials
Develop and maintain discovery patterns
Identify and optimize data sources for discovery

CMDB & CSDM

Manage CI classes and define relationships
Align CMDB structure with Common Services Data Model (CSDM)
Develop automation to clean up stale data and relationships

Technical Responsibilities

Apply knowledge of:
- Network fundamentals (IP, ports, protocols, firewalls)
- Windows/Linux environments
- DNS, DHCP, Active Directory
Manage service accounts and secure system access

Scripting & Automation

Use scripting (PowerShell, JavaScript, or Python) to:
- Automate workflows
- Improve CMDB functionality

Collaboration & Reporting

Partner with IT teams, stakeholders, and vendors
Provide training on CMDB best practices
Build dashboards and reports for CMDB insights
Monitor CMDB health and recommend improvements

Required Qualifications

Education

Bachelor’s degree in Computer Science, IT, or related field

Experience

3–5+ years of hands-on experience with ServiceNow CMDB
Experience with ITSM processes:
- Incident, Problem, Change, Asset Management
Strong experience with:
- ServiceNow Discovery
- Service Mapping
- Integrations

Technical Skills

ServiceNow CMDB & CSDM expertise
Discovery configuration (probes, sensors, MID Servers)
Network fundamentals (IP, protocols, firewalls, ports)
Windows/Linux administration
Scripting (PowerShell, JavaScript, Python)
Strong analytical and problem-solving skills
Excellent communication and collaboration

Certifications

ServiceNow Certified System Administrator (CSA) – Required
ServiceNow Certified Implementation Specialist – Data Foundations (Preferred)

Preferred Qualifications

Experience with ITIL frameworks
Familiarity with cloud and hybrid environments
Knowledge of data governance and compliance
Experience with tools like:
- ManageEngine OpManager
- Microsoft SCCM
- Other data integration platforms

Apply Now

If you have strong ServiceNow CMDB expertise and are looking for your next contract opportunity, we’d love to hear from you!

Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.

Equal Opportunity Employer (EEO)
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.

Americans Disabilities Act (ADA)
The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation.

Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/

AI Recruiting Disclosure
We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.

PEAK Technical Services Inc.

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