IMPORTANT: VIDEO COVER LETTER REQUIRED

WE ONLY REVIEW APPLICATIONS THAT INCLUDE THE REQUIRED VIDEO COVER LETTER DESCRIBED BELOW. RESUME-ONLY APPLICATIONS WILL NOT BE CONSIDERED.

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Mission

At the Parkinson's Performance Centre, our mission is simple and urgent:

Parkinson’s is the fastest growing neurological disorder in the world. Millions of people are losing strength, mobility, confidence, and independence — often without a real performance-based plan.

We exist to change that.

We deliver science-based, performance-driven coaching that helps people with Parkinson’s build strength, power, coordination, and resilience — so they can slow decline and reclaim capability. We treat people as trainable humans and specialized athletes — not fragile patients.

We are growing fast because the impact is real. Now we are hiring a high-level Executive Assistant to support our founder and help us serve more people — without chaos.

This is not an entry-level admin job.
This is a high-trust, high-ownership mission role.

You will work directly with founder and neuroscientist-coach Gaia Forlani.

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The Role — Why This Position Exists

Your mission is to protect the Founder’s focus so she can concentrate on high-value sales and coaching conversations only.

You handle everything before and after the sales call.

You own:

inbox flow
DM and comment responses
calendar control
lead intake conversations
call confirmations
follow-ups
onboarding communication

You act as:

gatekeeper
intake coordinator
communication filter
conversion support operator

You ensure:

No important message is missed
No qualified lead is ignored
No inbox becomes a public to-do list
No calendar is hijacked by noise

This role is US East Coast time-zone aligned because most of our prospects are in the United States.

Key ResponsibilitiesInbox & Communication Ownership

Manage 100% of the Founder’s email inbox
Read, triage, label, route, and respond on her behalf
Draft warm, professional, on-brand replies
Filter noise and low-priority requests
Flag only decision-critical messages
Follow up until loops are closed

Calendar & Sales Call Protection

Fully manage Google Calendar
Schedule and confirm assessment and sales calls
Protect priority time blocks
Coordinate across time zones
Prepare meeting context and links
Handle reschedules efficiently

Lead Intake & Setting (Using Our Script + Software)

Respond to inbound interest via:
Instagram DMs
Facebook messages
Comments
Email inquiries
Use our structured conversational script
Guide prospects toward:
Watching the masterclass
Booking assessment calls
Taking the correct next step
Log and track conversations in our intake software
Follow up with warm leads
Escalate qualified prospects to booked calls

Before-Call & After-Call Flow

Before calls

Send confirmations and instructions
Ensure prospects are prepared
Share required links and materials

After calls

Send follow-up emails
Share next steps
Support onboarding communication
Coordinate internal handoff

Client & Community Communication

Respond to client logistical questions
Guide onboarding steps
Route coaching questions to the right team member
Maintain calm, supportive tone

Social Media Monitoring

Monitor comments and DMs
Reply to positive and curious engagement
Encourage qualified prospects to watch the masterclass
Hide abusive or spam comments
Route meaningful inquiries internally

Travel & Logistics

Book flights and hotels when needed
Prepare itineraries
Handle changes calmly

Operational Support

Organize documents and threads
Perform light research tasks
Improve communication flow
Reduce friction wherever possible

Results We Expect

Founder inbox fully under control
Calendar reflects true priorities
Fast, professional lead responses
Consistent follow-up on prospects
More qualified calls booked
No dropped conversations
Clients feel guided and supported
Founder gains multiple hours of focus daily

Requirements

Must live in US East or Central time zone
Fluent English (written + spoken)
3+ years experience as Executive Assistant, Senior VA, or Operations Support
Proven inbox & calendar ownership
Comfortable handling lead conversations
Excellent written communication
High emotional intelligence and discretion
Strong judgment — able to say “no” on behalf of leadership
Extremely detail-oriented
Tech-savvy (Google Workspace + AI tools)
Able to work independently with full ownership
Bonus: coaching, health, or mission-driven company experience

Application Process (Required — Read Carefully)

To be considered for this role, you must complete the following steps. Incomplete applications will not be reviewed.

Step 1 — Video Cover Letter (Required)

Record a 2–4 minute video and include the following:

Part A — Background & Role Fit

Tell us:

Who you are and your background in executive or operations support
Your experience managing inboxes, calendars, and communications
The highest-responsibility assistant role you’ve held
Why you want to support a founder directly
Why you want to work on a mission-driven health and performance company

Part B — Scenario Responses (Required Test)

Answer these briefly and clearly:

How would you prioritize a founder’s inbox with 100+ new emails?
How do you make sure follow-ups never get missed?
Describe a time you had to push back or say no on behalf of a leader.
How would you reply to a hesitant prospect in DMs?
What is one process you improved without being asked?

Use real examples where possible.

Step 2 — Experience Proof

Include:

Your LinkedIn profile
A short written example of a professional email you wrote on behalf of an executive (can be anonymized)

Step 3 — Send Your Application

Send your video and materials to:

raoul@parkinsonperformancecentre.com

Subject line:

Executive Assistant Application — Lighthouse — [Your Name]

Applications without the required video will not be reviewed.

Job Type: Full-time

Pay: $4,000.00 - $6,000.00 per month

Work Location: Remote

Parkinson's Performance Centre

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