About Nuvant Consulting

Nuvant Consulting helps businesses improve operations, manage risk, and achieve long-term growth. Our clients count on us for tailored solutions — and for strong, reliable communication throughout every engagement.

We’re seeking a Remote Customer Service Representative to act as a key support partner for our clients. In this role, you’ll serve as both a problem-solver and a liaison between clients and our consulting teams, making sure information flows smoothly and service feels seamless.

What You’ll Do

Act as the first point of contact for client questions and requests
Serve as a liaison between clients and consultants to ensure clear communication
Track client needs and update them on project progress
Coordinate calls, virtual meetings, and follow-ups with clients
Document conversations, next steps, and updates in CRM/project tools
Proactively identify service gaps and help resolve issues quickly
Share client feedback with internal teams to improve processes

What You’ll Bring

1–2 years of experience in customer service, account coordination, or client support
Strong communication and relationship-building skills
Ability to translate detailed or technical information into clear client updates
Organized, detail-oriented, and able to manage multiple priorities
Experience with CRM or project management software (HubSpot, Asana, Salesforce, etc.)
Proactive, solution-focused attitude and ability to thrive remotely

What We Offer

Fully remote position with flexible scheduling
Health, dental, and vision insurance options
Paid time off and company holidays
401(k) retirement plan with company match
Ongoing training and career development opportunities
Supportive and collaborative work environment

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work from home

Work Location: Remote

Nuvant Consulting Group LLC

New Jobs

Remote Customer Service Representative