Position Overview

Nubephant is looking for a Junior Cloud Backup & Disaster Recovery Support Engineer to assist with deployment and technical support of backup and disaster recovery platforms used in enterprise environments across the Americas.

This role supports both deployment and troubleshooting activities for infrastructure running on cloud and virtualized environments, including backup and replication platforms such as Hystax Acura.

The ideal candidate is eager to learn cloud infrastructure, disaster recovery, and enterprise backup technologies.

Responsibilities

Assist in deployment and configuration of Disaster Recovery platforms
Support installation and configuration of Linux and Windows virtual machines
Provide technical support to partners during onboarding and operations
Troubleshoot backup and replication issues
Assist with system validation and recovery tests
Document deployment and troubleshooting procedures
Support escalation cases related to infrastructure and backup systems

Required Skills

Basic Linux administration knowledge
Basic Windows Server administration knowledge
Understanding of virtualization platforms (VMware, Hyper-V, Proxmox, KVM, etc.)
Basic networking knowledge (IP, DNS, routing concepts)
Understanding of backup and replication concepts
Familiarity with Windows VSS (Volume Shadow Copy Service) concepts
Ability to document technical procedures clearly
English communication skills for technical support calls and emails
Strong willingness to learn cloud and DR technologies

Nice to Have

Experience with backup solutions (Veeam, Zerto, Rubrik, etc.)
Exposure to AWS, Azure, Google Cloud, OpenStack
Basic scripting knowledge (Bash or Python)
Familiarity with containers (Docker)
Experience reading logs and troubleshooting infrastructure issues

What We Offer

Training in enterprise disaster recovery and cloud technologies
Participation in international infrastructure projects
Fast technical growth opportunities
Possibility to transition to full-time role as company grows

Ideal Candidate Profile

Someone who:

enjoys troubleshooting technical problems
learns quickly
communicates clearly in technical environments
is interested in infrastructure and cloud technologies

Compensation (Part-time)

Candidates should indicate salary expectations.

Job Type: Part-time

Expected hours: No less than 8 per week

Work Location: Hybrid remote in Lima, Lima

Nubephant

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