Executive Assistant (Remote – Central America Preferred)

AFC Mortgage Group | Full-Time | Remote

About the Role

AFC Mortgage Group is seeking a highly organized, proactive Executive Assistant to support a top-producing mortgage executive. This is a revenue-protection role, not a traditional admin position.

You will be responsible for speed to lead, inbox management, scheduling, follow-up, and ensuring nothing falls through the cracks. This role requires urgency, ownership, and excellent communication skills.

We are specifically seeking candidates based in Central America who can work U.S. business hours and communicate confidently with U.S.-based clients and partners.

Primary Objective

Protect revenue and the executive’s time by owning lead response, communication flow, scheduling, and follow-up—ensuring every lead, client, and task receives prompt attention.

Key ResponsibilitiesSpeed to Lead & Lead Onboarding

Respond immediately to inbound leads via phone, text, and email during U.S. business hours
Schedule consultations and ensure proper lead onboarding
Track follow-up to ensure no lead is missed
Maintain accurate CRM records and workflows

Inbox & Communication Management

Monitor and triage executive email inbox
Respond to routine inquiries and escalate urgent matters
Ensure all communications receive timely follow-up
Coordinate with internal team members to keep workflows moving

Scheduling & Time Management

Manage calendar, appointments, and confirmations
Prepare daily and weekly call lists
Prioritize tasks to protect high-value executive time

Follow-Up & Accountability

Track outstanding items, tasks, and commitments
Ensure calls, emails, and follow-ups are completed
Maintain organized systems so nothing slips through the cracks

Administrative & Personal Support

Book business and personal travel
Coordinate gifting execution
Handle administrative tasks that reduce friction for leadership

What This Role Is NOT

Not a marketing or social media role
Not a passive admin role
Not a role for someone who waits for instructions

This role requires initiative, urgency, and ownership.

Qualifications & Requirements

2+ years experience as an Executive Assistant, Operations Coordinator, or similar role
Excellent written and verbal English communication skills
Strong phone presence and confidence speaking with U.S. clients
Ability to work full-time during U.S. business hours
Highly organized, detail-oriented, and proactive
Comfortable with CRM systems, calendars, email, and task management tools
Mortgage, real estate, or financial services experience is a plus (not required)

Success Metrics

Speed to lead response time
Percentage of leads successfully contacted
Appointments booked
Inbox response time
Zero missed follow-ups

Why Join AFC Mortgage Group

Work directly with a high-performing U.S.-based mortgage executive
Fully remote role with long-term growth opportunity
Clear expectations and strong leadership
Meaningful role with real impact on the business

How to Apply

Please apply with your resume and complete the Typeform that will be messaged to you.

Pay: $20,000.00 - $30,000.00 per year

Benefits:

Paid time off

Work Location: Remote

AFC Mortgage Group

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