Skills
Team Management; Customer Inquiries; People Management; Customer Service; Sales; Electronic Mail; Office Administration; Data Analysis
About
Assisted customers in selecting products, addressing inquiries, and managing
payments.
- Contributed to store organization and promotional activities to boost sales.
Oversaw inventory, cash handling, and team management, ensuring seamless
operations.
- Delivered high-quality customer service, meeting and exceeding sales targets.
Managed scheduling, email correspondence, and administrative tasks for clients in
various industries.
- Implemented AI tools to automate repetitive processes, improving productivity by 20%.
- Resolved customer inquiries efficiently, maintaining a satisfaction rate above 95%.