Skills
Problem Solving; Conflict Mitigation; C (Programming Language); IT Customer Support; Cross-Team Collaboration; Conflict Resolution Management; Java Enterprise Edition; Design Thinking; Time Management; Mediated Communication; Process Oriented; Project Management; Hyper Text Markup Language (HTML); Cultural Awareness; Customer-Support; CSS HTML; SAP Services; Global Team Collaboration; Facilitated Communication; Conflict Resolution; MySQL; Customer Rapport; Structured Query Language (SQL); Teamwork; Customer Complaint Resolution; Change Management; Customer Service; Communication; Teaching; SAP Modules; Emotional Intelligence; Adaptability; Python (Programming Language); Java; JavaScript; Team Collaboration
About
Customer-focused professional with over a decade of experience delivering exceptional
customer service and support. Known for quickly assessing client needs and providing
efficient solutions. Skilled in critical thinking, effective communication, and conflict
resolution. Proficient in leveraging technology to enhance customer satisfaction. Seeking a
remote position to provide top-notch support and innovative solutions to global customers.
Profile Photo
