Skills
Payroll; Microsoft Office; Microsoft Excel; Retail Sales; Customer Satisfaction; Sales; Microsoft Word; New Sales; Communication; Sales Performance; People Management; Customer Relationships; Human Resources (HR); Payment Handling; Billing
About
Organized financial data and processed payments, gaining insights into retail sales.
- Assisted customers with billing inquiries and provided excellent service to ensure satisfaction.
Developed relationships with clients, assisting in bank reconciliations and payroll documentation.
- Handled payments and liaised with authorities to ensure smooth operations.
- Supported customers in processing services and helping with their needs.
Managed communication and distribution of information between diplomatic entities.
- Organized meetings, trips, and handled sensitive documents, maintaining high confidentiality.
- Provided translation services in Portuguese, French, English, and Spanish.
- Handled public relations, managed client expectations, and solved inquiries.
- Designed promotional materials, contributing to the visibility of Angolan businesses.
Enhanced employee motivation through training programs, positively impacting sales performance.
- Developed workforce policies and managed payroll, ensuring smooth HR operations.
- Managed customer complaints, improving client retention and customer satisfaction.
Profile Photo
