Customer Service; Technical Support; Sales;
Credit Control
Debt collector
About
i was doing both inbound/outbound calls, handling emails, refunds, realizing and capturing allocating payments on accounts, reducing bad debt and education customers about our product.
Currently working as customers service representative and technical support assistance for mobile devices example: tablets and cellphones assist with troubleshooting and restoring service, my duties is to provide quality customer satisfaction by ensuring customers issue are resolved efficiently.
Agent collector: role was doing outbound calls for all unpaid accounts and ones in areas to reduce bd debt debt.
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