Skills
Customer Relationship Management (CRM); Network Security; Information Technology (IT) Support; Microsoft Office; Network Management; Software Maintenance; Software Installations; Communication; People Management; Inventory Management; Marketing; Network Administration; Computer Hardware; Database Administration; Information Technology (IT)
About
Assist end users in day-to-day use of system.
* Responsible for the system SWIMS
* Database Management
* Network monitoring and maintenance
* Trains computer users and ensures system efficiency.
* Virus cleaning and threat management
* Software installation
* Capturing and analyzing data to keep record of IT and Inventory in database.
* Email configurations and user account setups
* Configure hardware workstations.
* Install updates and patches necessary.
* Attend to hardware problems such as printer paper jamming.
Filling
* Hardware and System Maintenance
* Network Troubleshooting
* Setting up internet workstation
* Software maintenance
* Database management
* Data capturing
ACHIEVEMENTS
* Was appointed to train new staff on using CRM system
* Intake at the university increased by 96% in 2024 from 35% in the previous year of 2023
* Was part of the induction team for SWIMS system at the Office of the Accountant General
Documenting works and worksheets.
* Filing and sorting reports
* Attending to customer queries
* Marketing and advertising the business model.
* Implementing company policies
* Managing databases
* Day to network management
Capturing of students on a database
* Marketing and advertising products to the clientele
* Day to day assistance of new students
* Career guidance to the students
* Maintenance of client database
mailto:tshepho.manaka33@gmail.com
Teaching students on various languages
* Intermediating between students and teacher relationship
* Offering assessment to students
* Impacts communication skills unto students
* Advertises the services provided through social media.
* Offers learning support to students.
Profile Photo
