Skills
Billing Services; Customer-Focused; Forecast Analysis; Predictive Forecasting; Client Service; Forecast Reporting; Operations Administration; Forecast Management; Team Leadership; Training and Development
About
• Creation and management of the Organization's Forecast (pipeline x realized), mapping of risks, priorities and predictability of revenue and costs;
• Test approval leader for Oracle Cloud implementation with a multi-disciplinary team;
• Internal training speaker;
• Management of lending contracts and reverse logistics;
• Responsible for the evaluation panel of new IT projects with interns;
• Responsible for managing and billing products and services to customers;
• Development of strategic planning and organizational changes;
• Planning and implementing processes to improve the quality of the product/service delivered;
• Development of reports for operational efficiency and quality of life for employees;
• Management of 6 coordinators and 40 multidisciplinary resources.
Profile Photo
