Skills
Payroll; English Language; Microsoft Office; Business Administration; Business; Portuguese Language; Financial Functions; Arts; Leadership; Supervision; Skill Development; Financial Operations; Undergraduate Education; Spanish Language; Community Outreach; Outbound and Inbound calls; Marketing; Sales
About
I have a bachelor’s degree in business administration from Lusófona University, an M.A. in Ministry from Carolina University, and I am currently pursuing a Master of Divinity at Faith Baptist Bible College and Theological Seminary. I am fluent in English and Portuguese, with intermediate proficiency in Spanish.
I have over 20 years of experience in administration, management, and sales in the service sector. This trajectory, combined with my curiosity and constant search for learning, has given me a solid foundation in leadership in multicultural contexts, as well as a growing interest in technologies aimed at business management.
I currently work as a missionary for AMI and as an outbound calling specialist at Allstate Insurance Company. In these roles, I have developed essential skills in communication and persuasion, in addition to participating in training in CRM, cold calling, customer success, team management, and projects.