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Tamoya Allen

Customer Service Representative (Remote)
Kingston, Saint Andrew, Jamaica
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Details

Country: Jamaica

Skills

Phone Support
CRM Management
Zendesk
Salesforce
Gorgias
Freshdesk
HelpScout
Ticket Management
Order Processing

About

“Customer Support and Administrative professional with 5+ years of experience supporting customers and remote teams in fast-paced environments. Skilled in customer communication, appointment scheduling, order processing, CRM management, and problem resolution. Experienced working with eCommerce brands handling email, chat, and phone support while maintaining high customer satisfaction. Proficient in Zendesk, Gorgias, Salesforce, Freshdesk, and other support platforms. Known for being organized, detail-oriented, empathetic, and reliable while managing high-volume workloads independently.”