Sibongiseni Mbuyisa

Skills

Payroll; Client Satisfaction; Client Relationship Building; Advertising; Sales; Communication; People Management; Time Management; Sales Support; Customer Relationships; Marketing; Strategic Planning; Office Administration; Project Management; Organizational Development (OD)

About

• Cultivated client relationships and developed new business opportunities.
• Designed client-centric proposals and ensured seamless communication throughout sales cycles.
• Spearheaded territory demarcation, market segmentation, and strategic sales planning.
• Managed key client accounts, including strategic contract negotiation and performance reporting.
• Recruited, trained, and led the sales team, driving performance and growth.
• Managed high-value client accounts and fostered customer relationships.
• Participated in product development and market expansion initiatives.
• Developed detailed sales reports and maintained client satisfaction metrics.
• Provide business consulting and training facilitation services tailored to client needs.
• Coordinate Umngeni-uThukela Water (UUW) Change Management Project Support, ensuring seamless collaboration between the client and the appointed consultancy.
• Deliver strategic consulting, compliance facilitation, and operational support to business start-ups and SMEs in township and rural economies.
• Develop and facilitate human capital and organizational development training across public and private organizations.
• Implement monitoring and evaluation frameworks to assess program success and alignment with strategic goals.
• Processed payroll data accurately using the PERSAL and SAP systems.
• Liaised with departments and employees to resolve payroll discrepancies.
• Ensured compliance with organizational policies and procedures.
• Coordinated high-level programs and strategic projects aligned with organizational goals and SDG priorities.
• Managed executive schedules, stakeholder communications, and detailed impact reports.
• Authored proposals and secured strategic partnerships for program success.
• Managed executive calendars, coordinated departmental workflows, and ensured operational efficiency.
• Conducted interdepartmental liaison to facilitate successful project execution.
• Supervised staff and prepared comprehensive management reports.
• Managed a diverse portfolio of advertising clients, developing innovative multi-platform campaigns.
• Collaborated with clients to create tailored proposals and conducted impactful sales presentations.
• Grew government sector business through strategic planning and relationship management.
• Designed and executed revenue growth strategies for private and public sector clients.
• Delivered corporate governance, strategic management, and communication skills training.
• Designed performance reporting systems and implemented organizational development strategies.
• Drafted business proposals, reports, and presentations tailored to client requirements.