Skills
Case Management and Client Support
Administrative and Virtual Assistance
Task Prioritization and Time Management
Document Preparation and File Organization
Problem-Solving and Conflict Resolution
Technology Proficiency: CRM tools, Microsoft Office Suite, Google Workspace, Canva, e-commerce plataforms and Remote Platforms (Zoom, Teams...)
About
Experienced Project Manager with over 12 years of expertise in managing client cases, leading projects, and delivering administrative support. Skilled at developing customized solutions, ensuring timely follow-ups, and maintaining client satisfaction. Fluent in English and Italian and native Portuguese. Adept at managing cross-functional teams in remote environments. Work experience in USA, Italy, Poland and Brazil.
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