Onthatile Precious Kedibone Lehoko

Skills

As a customer-facing professional, I possess a range of skills that enable me to deliver exceptional service and drive sales. I'm an effective communicator, able to clearly listen to and respond to customer inquiries and concerns. I'm also skilled at articulating product benefits and features to customers.

I'm a problem-solver, able to resolve customer complaints and issues efficiently and effectively. I'm empathetic and provide a positive and supportive experience for customers. My product knowledge is strong, and I'm familiar with the products or services I represent.

I'm patient and remain calm and composed under pressure. I'm skilled at managing my time, prioritizing tasks to meet productivity and sales targets. I'm adaptable and able to adjust to changing customer needs and priorities.

I'm proficient in customer relationship management (CRM) software, sales automation tools, and other technologies relevant to my role. I'm persuasive and able to influence customers to purchase products or services.

I develop and execute effective sales plans to meet targets, and I'm skilled at establishing and maintaining strong relationships with customers. I'm a strong negotiator, able to negotiate prices, terms, and conditions with customers.

I analyze sales data to identify trends and opportunities, and I'm resilient, able to handle rejection and maintain a positive attitude. I maintain a friendly and approachable demeanor, and I'm an active listener, always attentive to customer needs and concerns.

About

My name is Onthatile Lehoko . I have exceptional communication skills ,Listening skills, problem solving skills. I have over 3 years of experience in Customer Service experience both inbound outbound . I have worked for MTN and USA global marketing. Both the experiences were great and they taught me resilence and I have great interpersonal skills. I have a great proven record of meeting targets and I have won employee of the year 2024 as well as 2023. I'm a passionate worker and I am the type of employee who is dedicated , a great team player and always working towards fulfilling the company's mandate