Skills
Travel Coordination; Relationship Management; Microsoft Office; Email Management; Problem Solving; Market Research; Document Management; Effective Written Communication; Digital Marketing; Customer Service; Organizing; Communication; Time Management; People Management; Time Prioritization; Detail-Oriented; Marketing; Strategic Planning; Project Management; Office Administration; Cold Calling; Google Workspace
About
· Managed day-to-day communication via email, phone calls, and other digital platforms.
· Coordinated and scheduled meetings, conferences, and appointments for executives and team members.
· Organized domestic and international travel arrangements, including flight bookings, accommodations, and itineraries.
· Assisted in managing calendars and maintaining updated contact lists for the executive team.
· Handled document management tasks, such as preparing, editing, and filing reports, proposals, and contracts.
· Conducted market research to support strategic decision-making and compiled data into reports.
· Prepared presentations and spreadsheets, ensuring accuracy and timely delivery.
· Provided general administrative support, resolving employee queries, and ensuring smooth office operations.
· Liaised with clients, vendors, and stakeholders to support ongoing projects and business activities.
· Sales Support & Cold Calling, bringing confidence in client outreach and lead generation.
· Delivered customized English lessons to international students, improving their vocabulary, grammar, and conversational fluency.
· Utilized digital platforms like Zoom and Google Meet to track progress and provide real-time feedback, leading to high student satisfaction.
· Developed lesson plans tailored to individual student needs, enhancing their learning experience and language proficiency.
· Supervised exams and provided tutoring in English, Mathematics, and Life Sciences for primary and secondary school students.
· Assisted students with exam preparation and study techniques, resulting in improved academic performance
Efficiently manage clients' calendars, scheduling meetings, and appointments to maximize productivity.
· Draft, proofread, and edit emails, letters, and reports to streamline communication and maintain consistent, professional interactions.
· Perform accurate data entry, organizing and maintaining records to ensure easy retrieval and up-to-date information.
· Serve as a liaison between internal teams and external stakeholders, ensuring clear, timely communication and follow-ups.
· Coordinate travel arrangements, including booking flights, accommodations, and preparing itineraries.
· Prioritize and respond to phone calls, emails, and messages based on urgency and client preferences.
· Provide additional support based on client needs, adapting to a range of administrative and operational tasks.
· Supported lead generation and digital marketing initiatives, contributing to client growth and operational efficiency
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