Nthabiseng Mochelanyane

Skills

Google Docs; Google Apps; Answering Telephones; Communication Services; Customer Service; Electronic Mail

About

• Managed invoicing and payment processing operations.
Prepared and mailed invoices to customers, processed
payments, and documented account updates. • Followed up on past due payments to facilitate prompt collection of
payments. • Reviewed invoices for accuracy and
completeness before issuing payments. • Processed
invoices and payments in line with company policies and
procedures.
Called patients to confirm scheduled appointments a day in
advance. Conducted insurance verification and
preauthorizations and managed patient charts. •
Managed master calendar and scheduled provider appointments based on optimal patient loads and clinician
availability. • Documented patient medical information,
case histories, and insurance details to facilitate smooth
appointments and payment processing. • Supported
office staff and operational requirements with
administrative tasks.