Nikita Starnes
Skills
Microsoft Word
Microsoft Excel
Administrative and Clerical Skills
Typing Speed 50 WPM
Alphanumeric Data Entry
Attention to Detail and Data Accuracy
Organizational and Time Management Skills
Data Analysis and Research
Data Management and Confidentality
Data Verification and Record Keeping
Adaptability in Customer Service
Proactive Communication Skills
About
· Addressed disconnect/past due notices from utility vendors with the upmost priority to ensure that utility services remained operational at each assigned company facility
· Researched any invoices that were not keyed by the department's third-party vendor, and keyed them myself when necessary
· Setup new accounts and updated account numbers as our department was informed by division contacts and/or the utility vendors
· Keyed utility invoices into EnergyCap for payment processing, barcoding each invoice accurately so the corresponding bill image would be attached
· Researched any invoices within each batch that were flagged with an irregularity (too high/too low in comparison to previous bills, usage keying errors, additional charges that were not present on previous bills, noted on the account these irregularities and emailed division contact of usage fluctuation as needed)
· Coded each invoice appropriately to generate payment by company check (overnight status, regular 7-day status)
· Processed credit card payments for invoices that were past due, and subject to disconnection
· Reconciled all monthly credit card transactions with corresponding receipts or the name of documented vendor representative's name, date and time of any over the phone credit card transactions
· Analyzed period end accrual reports to make sure each company store/warehouse/distribution center/office space was staying within their budget parameters, notified division contact accordingly before each division had reconciled their books during company's closing weeks, performed journal entries to make necessary adjustments so that the ledger and accrual reports were balanced