Misael Ortiz

Skills

Salesforce Reports | HubSpot Ticket Creating and Tasks Completion | Outreach Calls (Inbound and Outbound) | Cisco Jabber.

About

I’m a dedicated Tech Support & Customer Care Professional with extensive experience across roles in T-Mobile, Verizon, and Brooks Pest Control. In addition to customer service expertise, I have skills in video editing with CapCut and Premiere Pro and have experience creating engaging content on TikTok and Instagram.

I enjoy combining my tech support background with my creative skills to improve customer engagement and communication. Driven by empathy and a commitment to service, I aim to exceed customer expectations while adapting to new challenges with a results-oriented mindset. My approach blends strong communication, continuous learning, and effective, creative solutions to help build lasting client relationships.

Excited to connect with professionals who value excellence in customer service, creativity, and teamwork!