Skills
Planning Ability; Organization; Customer Experience Management; Communication; Time Management
About
I’m a passionate, positive professional with over 10 years of customer service experience and 5 years in hospitality. In my last job as a Site Manager and Customer Success Leader at LAUFT, I focused on content creation, CRM management (HubSpot), and problem-solving to ensure customer satisfaction. Bilingual in English and Spanish, I excel in connecting with clients from diverse backgrounds and delivering great experiences.
I thrive in fast-paced environments, whether working solo or in a team, and I’m highly adaptable. I’m excited to grow in a remote role that offers the freedom to work from anywhere, while continuing to make meaningful contributions to a company that values flexibility and innovation.