Skills
Customer Service; Communication; Logistics; Problem-Solving; Oral Communications; Dispatching; Virtual Assistance; Email handling; Data Entry; Excellent Written and Oral Skills; Multitasking; Confidentiality; Microsoft Excel
About
As a Logistics Coordinator I communicated with stakeholders to resolve issues, update progress on freights, and ensure alignment with company goals. I utilized specific tools like Microsoft Excel to manage logistics workflow efficiently, scheduled meetings, managed executive calendars, and handled confidential communication. I also performed accurate data entry and maintained organized records to ensure smooth logistics operations, collected documents to authorize the use of transportation companies and I approved and issued money checks for drivers when they needed fuel advances.
As a Customer Service Representative, I answered customer´s calls back to back and responded to their inquiries about their Amazon orders, helping them with location issues and refund requests.