Skills
People Management; Adobe Photoshop; Microsoft Office; Business; Data Analysis; Microsoft Excel; Legal Procedures; Office Administration; Customer Satisfaction; Legal Practices; Sales; Customer Service; Spreadsheets
About
Gained insight into the functioning of MPRJ, assisting
the secretariat with tasks such as filing, issuing official
letters, and providing customer service.
Acquired knowledge of legal procedures and improved
my writing and attention to detail.
I had the opportunity to better understand the routine
of an office and the processes in a manufacturing
company;
Worked with a proprietary system, handled
spreadsheets, invoices, and general organization.
Gained experience in customer service via phone and
WhatsApp, ensuring effective, prompt, and professional
communication with customers;
Identified and resolved sales challenges, offering
effective solutions to customers, while being proactive
in seeking potential clients;
Proficiently used a company-specific system, enabling
effective information management and accurate recordkeeping.
Provided support and assistance to customers,
ensuring a friendly, welcoming, and efficient service;
Handled sales, payment processing, and store
organization;
Contributed to improving customer satisfaction,
receiving positive feedback from satisfied clients;
Demonstrated flexibility and adaptability while working
with different teams and various types of stores.
Profile Photo
