Skills
Decision Making; Customer Experience (CX); Customer Satisfaction; Facilitation; Scheduling; Organizing; Customer Follow-Ups; Quality Standards; People Management; Organizing Meetings; Marketing; Strategic Planning; Office Administration; Planning Ability; Design
About
Management of audits and checklists in the cashier area. Writing and verifying
menus to improve the customer experience. Coordinating events, ensuring
satisfaction and meeting objectives. Conducting tests to maintain quality
standards. Organizing the area and promoting teamwork. Creating job
descriptions adapted to the tourist market. Proposals to identify improvements
and increase profitability.
Planning and managing interdepartmental tasks to meet operational objectives.
Developing checklists to improve operational efficiency. Monitoring and
managing stock to maintain optimal levels and reduce costs. Managing
purchases and maintaining effective relationships with suppliers. Coordinating
and executing events with high customer satisfaction.