Skills
Customer Care; Customer Service; People Management; Proactive Approach; Communication; Health Insurance; Microsoft Office
About
Customer service for HUMANA medical
insurance, functions as: verify plan benefits,
explain medical claims; helped with
enrollment applications and plan payments
Customer services and reservations agent
for chain of hotels MARRIOTT in the USA.
Functions: create, update and cancel
reservations for guest.
Logistic coordinator for freight company
ARRIVE in the USA. Functions: track and trace,
contacted drivers to update load status and
notify any news to the customer and brokers,
manage load board to make sure every load
was taking care of
Make introduction calls for new clients that
sign up a constract for adjusments of status fill
out AOS packet forms (I -130, I-485, I -765 )
Follow up on cases and collet all documents
required for processing.
Profile Photo
