Skills
Detail-Oriented; Work Attitudes; Time Attendance
About
Use CRM system to call, email, and text a list of leads.
Schedule qualified leads for a consultation
Create and implement marketing strategies to set appointments with qualified prospects.
Input all of the leads and calls information in a daily basis.
Provide excellent customer service and consultation to all clients.
Support in the training process of new people joining the team
Organization of the trips of the Director and Manager of the area. Legalization of travel expenses.
Handling of claims received from claiming entities in Europe, in both English and Spanish through Microsoft CRM Dynamics
Organization of the physical documentation received in the area, including
external correspondence from clients and internal correspondence from airports and other points of the company.
Reports of mileage compensation granted to clients.
Logistical support for the meetings.
Requisitions of goods or services needed in the area
Inbound calls, emails from patients
Documentation of case notes in the customer relationship management system (SalesForce)
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