Luis Henrique Alves de Almeida Almeida

I am seeking international opportunities to work in a remote (home office) format.

Brazil

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Skills

Process Optimization; Microsoft Office; Problem Solving; 3D Printing; Teamwork; Visualizations; Customer Service; Logistics; 3D Prototyping; Communication; Organizing; Work Processes; People Management; Internal Logistics; Printing Technology

About

Bayerisch, BrasíliaSpecialized in German automotive mechanics, using advanced diagnostic software daily to solve complex issues efficiently. This role enhanced both my technical expertise and English proficiency while delivering high-quality support.
Worked in customer service for an online store, assisting customers throughout the purchasing journey. Responsibilities included addressing inquiries, resolving issues, and ensuring a smooth and satisfying experience. Utilized CRM tools like Monday.com, HubSpot, and Zendesk to optimize operations, enhance customer retention, and improve overall efficiency.
Gained significant experience with spreadsheet tools and English-based software. Participated in internal logistics training, gaining insights into large-scale operational processes.