Skills
Customer Relationship Management (CRM); Microsoft Office; Microsoft Excel; Advertising; Digital Marketing; Customer Service; Sales; Business Management; Leadership; Communication; Marketing Management; People Management; Social Media; Marketing; Office Administration
About
Customer service.
Sales performance.
Cash management.
Inventory control.
File maintenance.
Administrative procedures.
Document management and file handling.
Planned and developed Faculty Council sessions.
Student support.
Managed leads.
Handled ERP - CRM.
Conducted sales.
Assisted with marketing functions.
Planned and executed the monthly marketing-commercial plan.
Managed the marketing and sales team, as well as suppliers.
Measured and reported campaign performance.
Handled CRM management.
Managed the digital ecosystem: social media, website, and e-commerce.
Developed outdoor and indoor activations and commercial partnerships.
Supported sales and dealt with clients (B2B - B2C).
Developed, planned, and executed the marketing campaing.
Managed the digital ecosystem: social media and website.
Created content for various communication channels.
Conducted market analysis.
Aligned sales and marketing efforts (SMarketing).
Planned and executed the annual marketing plan.
Conducted market analysis and implemented trending courses.
Measured and reported campaign results.
Managed the digital ecosystem: social media and website.
Coordinated and participated in educational fairs.
Managed the team.
Developed B2B commercial proposals and dealt with B2C clients.
Conducted keyword research.
Created and configured advertising campaigns.
Optimized ads.
Evaluated metrics such as CTR, CPC, conversion rate, and target ROAS.
Managed budget.
Configured and monitored conversions.
Monitored and analyzed data.
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