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Details
Country:
Brazil
Skills
english certificated C1 EF SET test (november,2025)
Inbound Call Handling
Zendesk experience
Genesys Cloud experience
KPI Performance
Problem Solving
Active Listening
Conflict Resolution
Cross-Cultural Communication
Remote Customer Service
About
Customer Service professional with hands-on experience providing support to international
customers for global brands. Strong communication, problem-solving, and customer
satisfaction skills developed through roles in customer support, online services, and
multicultural environments. Fluent in Portuguese, English and Spanish. And I am learning
German and experienced in remote work and digital platforms for more than 6 years.
Profile Photo
