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Skills
Teamwork; Leadership; Proactive Support; Empathic Listening; Active Listening
About
Provided excellent customer service through
friendly interactions and prompt
communication.
·
Delivered exceptional customer service,
addressing concerns and providing product
information.
Glovo customer service manager.
Responsible for validating, verifying,
modifying and helping with online orders.
·
Managing refunds, solving delivery problems,
validating payments from Glovo Spain users.
Maximized Brand sales by leveraging
opportunities for upselling additional
clothing items, shoes and lingerie.
·
Provided excellent customer service,
addressing concerns promptly and ensuring
satisfaction.