Skills
Payroll; Relationship Management; Recruiting; Documentations; Sales; People Management; Organizing Meetings; Marketing; Strategic Planning; Office Management; Project Management; Office Administration; Billing; Operations Management
About
Conduct research, implementation, and maintenance of key business
software, including:
-Customer Relationship Management systems (CRM).
-Manufacturing operations platforms (ERP).
-Financial invoicing and payroll systems.
-Marketing tools, encompassing website builders, marketing analytics, and campaign management.
Create and execute marketing strategies for digital platforms.
Provide additional operational, marketing, and administrative support.
Executive Assistant to Co-Founder & CTO:
-Managed the CTO's schedule, emails, and travel logistics.
-Supported document drafting, represented CTO in meetings, and kept detailed notes.
-Served as the main administrative contact for the engineering team, managing documentation and organizational systems like Google Drive and Notion.
First People Ops Associate:
-Developed initial recruiting processes alongside the CTO, established an applicant tracking system, and led candidate outreach.
-Implemented and managed people systems for company culture initiatives, payroll, benefits, and time off for both US and international staff.
-Coordinated visa applications and organized a 5-day company offsite in Berlin for 16 employees.
Startup Generalist:
-Supported diverse operational needs including billing, order processing, office management, and customer support.
-Customer Meeting Support: Assisted the VP of Product with scheduling, notetaking, and follow-ups for customer calls and sales contract finalizations.
-Sales Record Management: Organized and updated sales records, maintaining accuracy in documentation.
-Data System Oversight: Managed internal sales systems and data dashboards, supporting internal stakeholders.
-Client Onboarding: Facilitated the onboarding and implementation process for new clients, ensuring seamless integration.
-Project Management: Coordinated tasks for sales initiatives, ensuring projects met deadlines and objectives.
-Administrative Efficiency: Maintained smooth operation of all sales administrative processes to enhance workflow efficiency.