Krissel Valle

Skills

Calendar Management
CRM Management
Data Entry
Document Verifying
Sensitive Information Management
Agenda Setting
Appointment Setting
Booking Travel
Call Center / BPO Experience
Client Support Calls
Customer Service Calls
Email Customer Service
Interpreting (to English)
Long Form Specialized Writing (English)
Proofreading (English)
Spanish Fluency
Translation (to English)
Medical & Insurance Billing Intake & Administration
Health Insurance Portability and Accountability Act Knowledge (HIPAA)
Medical Coding/Terminology
Patient Follow Up
Patient Intake
Pediatrics
Pharmacy/Pharmacologist
Physical Therapy
Telemedicine
Insurance Claims Intake & Administration
Legal Client Intake
Teaching/Tutoring
Follow-Ups with Leads

About

With a diverse professional background spanning multiple industries, I bring a unique blend of adaptability, problem-solving skills, and organizational expertise to every role. As an Operations and Inventory Coordinator for a construction company, I honed my ability to manage logistics, streamline operations, and maintain inventory accuracy. My role as a professional interpreter expanded my expertise in medical and legal contexts, where I facilitated communication across specialties such as internal medicine, pediatrics, mental health, and legal settings, including immigration cases and court proceedings. I have worked with U.S.-based companies, providing remote interpretation services and honing my skills in both Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI). These experiences have also given me a deep understanding of insurance and welfare programs like SNAP, Medicaid, and Medicare, as well as banking and social service systems.

As a 2nd-year law student with extensive experience as a professional interpreter and OHA qualifications, I bring a unique perspective to tasks requiring attention to detail, confidentiality, and a deep understanding of legal and social systems. My diverse background equips me to excel in administrative, legal, and virtual assistant roles, combining strong virtual assistant skills including calendar management, appointment scheduling, and call handling with a detail-oriented and multitasking mindset. Driven by a passion for continuous learning, I am committed to delivering exceptional results and contributing meaningfully to any team I join.