Skills
Product Merchandising; Business; Database Systems; Customer Service; Facilitation; Sales; Spreadsheets; Sales Floor; Leadership; Computer Files; Microsoft Windows; Typing; Database Administration; Price Management
About
Greet and direct customers
2.Provide accurate information (e.g. product features,
pricing and after-sales services)
3.Answer customers’ questions about specific
products/services
4.Conduct price and feature comparisons to facilitate
purchasing
5.Cross-sell products
6.Ensure racks are fully stocked
7.Manage returns of merchandise
8.Coordinate with the Retail Sales Representatives
team to provide excellent customer service (especially
during peak times)
9.Inform customers about discounts and special offers
10.Provide customer feedback
11.Stay up-to-date with new products/services
12. Setting sales targets and providing leadership.
Keep the sales floor well organised and fully stocked.
2.Remind/tell customers about the stores promotions.
3.Help customers locate the products they want to buy.
4.Process transactions for the customers.
5.Resolve customer complaints.
Transferring data from paper formats into computer
files or database systems.
2.Typing in data provided directly from customers.
3.Creating spreadsheets with large numbers of figures
without mistakes.
4.Varify and maintain record of incoming and outgoing
goods in the ware