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Skills
Human Resources Communications; Defining Problems; Problem Solving; Problem Management; Experience Management; Multitasking; Public Relations Communications; Role Management; Task Organization
About
Experienced in customer service at Concentrix El Salvador, providing effective solutions, managing customer inquiries, and ensuring a high level of satisfaction in a fast-paced, results-driven environment.
Worked as an Escalations Agent at TELUS Digital for the MoneyGram account, handling inbound and outbound calls to resolve complex customer issues, ensuring compliance, and delivering exceptional service under high-pressure situations.
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