Julieth Rincon Conejo

Details

Skills

• Customer Support
• Virtual Assistance
• Administrative Support
• Travel Coordination
• Complaint Resolution
• Email & Chat Support
• Sales & Customer Service
• Group Reservations Management
• Scheduling & Coordination
• Data Entry & Reporting
• Invoicing & Payment Follow-Up
• Communication Skills
• Problem Solving
• Multitasking
• Adaptability
• Time Management

About

Customer Support and Administrative Professional with over 8 years of experience in the airline industry, specializing in customer service, sales support, complaint resolution, travel coordination, and administrative operations. Experienced working in high-pressure environments, handling customer issues, ticketing processes, group reservations, and sales reporting while delivering excellent customer experiences.
Strong background in client communication, multitasking, problem-solving, and process support. International experience living in Melbourne, where I improved my English skills, studied Business, and independently managed clients and service operations.
Currently developing an artisanal candle business in Colombia while seeking remote opportunities in customer support, virtual assistance, and administrative roles.