Skills
Customer Relationship Management (CRM); Facilitate Training Sessions; Microsoft PowerPoint; Microsoft Office; Data Analysis; Salesforce (Software); Microsoft Excel; Information Communication Technology (ICT); Microsoft Word; Training Programs; Customer Follow-Ups; People Management; Training and Development; Microsoft Outlook; Instructional Design
About
Delivered ICT-focused training programs, equipping students with essential
technical skills.
* Evaluated student portfolios, refining instructional techniques for better
outcomes.
* Recruited students for matric re-write programs, increasing enrolment by
20%.
Pitsi-a-Mashilo Primary School
Designed and delivered training sessions tailored to client needs, enhancing
system usability.
* Developed interactive materials for online and in-person training formats.
* Organized meetings and provided follow-up communication with stakeholders.
* Evaluated training outcomes and recommended improvements.