Skills
Problem Solving; Computer Programming; Microsoft Office; Sales; Customer Service; Electronic Mail; Public Speaking; Communication; Mentorship; Organizing; Professional Etiquette; Teaching; Administration Management; Planning Ability; Office Administration
About
I spent approximately a year working in the government of the city of Puebla, in the management area, a position that gave me a lot of experience in the administrative area, the control of a company and business as large as the government, Part of it was notifying all government agencies, documentation, events and the use of important signatures.
Created compelling presentations that
highlighted product features/benefits to potential
clients while addressing their pain points directly.
Developed comprehensive product knowledge,
enabling tailored solutions for clients'' specific
needs.
Customer support with information about the
company's products and services.
Control of stock availability of the requested
products.
Compliance with commercial objectives and
goals assigned to the sales area.
Preparation of budgets and quotes for clients.
Management of commercial relationships with
suppliers and distributors.
Stock control and carrying out periodic
inventories.
Analysis of the competition and proposals for
improvement in the commercial area.
Customer service, resolution of incidents and
queries.
Maintenance and updating of information on the
website and social networks.
Serving customers in a friendly and professional
manner by phone, email or in person.
Participation in meetings and visits to clients
when necessary.
Collaboration with other departments for
effective problem resolution.
Provided ongoing training and mentorship for
junior sales staff, fostering professional
development and career growth.
Implemented CRM systems for better tracking of
leads, improving follow-up processes and
Diploma in Pediments
Design of teaching
materials Psychopedagogy
Active listening and
effective communication
Group management
Teaching in person and
virtual modality
Extracurricular support
Public speaking
Check effectiveness
Development and social
integration Classroom
management educational
Languages
English
Upper intermediate (B2)
communication within the team.
Profile Photo
