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Skills
Microsoft PowerPoint; Microsoft Office; Customer Experience (CX); Microsoft Excel; Customer Satisfaction; Customer Service; Business Management; Microsoft Word; Public Speaking; Communication; People Management; Key Metrics; Organizing Meetings; First Call Resolution; New Hire Training
About
Graduate in Business Administration with over six years of experience in customer service and team training. This experience has enabled me to develop skills in creating effective learning environments aimed at enhancing individual and collective performance, fostering professional growth, and contributing to the achievement of organizational goals.
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