Details
Skills
Customer Service, Logistics, Transportation, Relocation, Global Trade
About
Detail oriented with strong analytical and organizational skills, specializing in SAP Application Management Services (AMS), SAP Transportation Management (TM), and logistics operations. Brings over 7 years of remote customer facing experience supporting U.S.-based companies and more than 6 years of international and domestic logistics expertise, including transportation coordination, pricing, and relocation services.
Proven ability to act as a liaison between business users and SAP support teams, handling incidents, change requests, documentation, and continuous process improvement. Recognized for clear bilingual communication, customer centric mindset, and ability to support stable SAP operations while aligning business requirements with organizational standards.
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