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Skills
Data Verification; Customer Service; Team Leadership; Technical Support; Time Management; Client Reporting
About
In my previous role as a Team Leader Supervisor and SME, I was responsible for overseeing a team of skilled technicians and ensuring that they provided prompt and effective resolution to technical issues related to CCTV cameras, while also delivering an exceptional customer experience. I collaborated closely with other departments to identify areas for process improvement and implemented new solutions that streamlined operations and increased efficiency.